2022-23 Unit Plan
Veterans Resource Center

Mission Statement

The Veterans Services Office works in tandem with the Financial Aid Office and the college to enable student veterans and dependents of veterans to take full advantage of their veteran's education benefits as well as federal and state financial aid programs. The VSO strives to provide a positive and caring community for our student veterans built on shared experiences and dedication to service. We are committed to supporting opportunities for access to higher education and the achievement of vocational and professional goals by ensuring consistent and timely delivery of services to our students. 

Program Description

The VSO administers federal and state education benefits to eligible veterans and dependents of veterans at Butte College or plans to attend Butte. These services include certification of veterans' educational benefits, referrals to both on and off-campus resources, including financial aid, mental health, DSPS, and Veteran Work-Study students' supervision. The regulatory services are guided by the U.S. Department of Veterans Affairs and the California Department of Veterans Affairs. Further guidance is provided by the Student Services and Special Programs Office within the California Community Colleges Chancellor's Office.    

As with financial aid, regulations concerning new GI Bill chapters have grown exponentially while the number of staff -- one certifying official who also has financial aid responsibilities -- has remained the same. The president recently signed into law PL 116-315 that has added more regulations.  The demand on the certifying official will increase with the added regulations to the certification of benefits.     

For several years, Butte College Veterans Services and the Veterans Resource Center (VRC) have received state and national attention for a model programming. This is a source of pride for Butte College, but it has been accomplished on a shoestring and should be directly supported by district funds.

Student Learning/Administrative Unit Outcomes

The VSO remains committed to providing a smooth transition from the military to civilian life.  Our office has a knowledgeable staff that can assist student Veterans without referring them to another office.  One of the services we offer is helping Veterans through the FAFSA application.   

Veterans 

2017/2018 

2018/2019 

2019/2020 

2020/2021

Applied for FAFSA 

53% 

51% 

63% 

50%

Received BOG 

48% 

45% 

46% 

40%

Did Not Apply for FAFSA 

47% 

49% 

37% 

50%


Standards/Goals for Student Achievement (Instruction Departments)


        

Standards/Goals for Student Achievement (All Other Departments)

Veterans Services embodies the Butte College Values.  Students always come first when implementing a new service or making a change to current practices.  The question that we ask ourselves is, "How does this change affect our students?" The VSO is always striving for excellence in improving a process and is not afraid of change if it will help our students to succeed.


Strategic Direction

The VSO meets the Strategic Direction of Butte College.  

Support Student Progress and Completion – The VSO reaches out to student Veterans that did have a successful semester.  Our office would provide on and off-campus resources to the student. 

Closing Equity Gaps – Female Veterans have been identified on the equity dashboard.  The VSO is creating new workshops and sponsoring events. We sponsored six female Veterans to attend the Women's Veterans Alliance Unconference. 

Meeting Student Achievement Goals – The VSO has kept the number of degrees and certificates at the same level despite the camp fire (2018) and loss of enrollment. 

Strengthening Professional Development – The VSO staff attends annual training to stay up-to-date on regulatory changes that could impact our students.  The certifying official must complete 5 hours of VA training every year to be eligible to certify benefits at an institution. 


Program Review

The Veterans Services Program review conducted in Spring of 2017 included recommendations to strengthen our Veterans Counseling services, outreach to our Veterans, community connections and add additional workshops.

We have far exceeded our recommendations as stated in our Program Review.

We also referenced the new Veterans facility approved through Measure J. We will continue to work with leadership and facilities to ensure that our Veterans receive a facility that aligns with the expectations outlined in the description of Measure J when passed by voters.


Department Goals


Future Development Strategies

Strategy 1 - Veteran's Program Supervisor

Create a Program Supervisor position to manage the operations and Veterans Education Benefits Certification process within the VRC.


Initiatives
  • Modeling Sustainability
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

The VRC currently serves an estimated 289 Veterans and dependents of Veterans. The current school certifying official has carried the responsibility of managing the VRC, overseeing activities and workshops, providing leadership to our Special Programs Clerk in the VRC and VA Work-Study students. Coordinates services with our VA Counselor and outside Veterans agencies to provide resources and support to our Veteran students, all under the title of Financial Aid and Veterans Services Assistant, Senior. To align this position based on program responsibility and the number of students being served through the VRC, it is critical that the District appropriately fund a Program Coordinator position within the VRC.

 


Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: Yes
Supports Course level SLOs: Yes
Supports PLOs: No
Supports ILO - Think Critically: No
Supports ILO - Communicate Competently: Yes
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: Yes
Supports Meeting Vision for Success Goal - Transfer: Yes
Supports Meeting Vision for Success Goal - Time to Degree: Yes
Supports Meeting Vision for Success Goal - Employment in field of Study: No
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 2 - Awareness & Celebrations of our student veterans

Hold events at district locations to celebrate our student veterans and bring about awareness of the unique issues they face. Awareness would come in the forms of presentations and training for faculty, staff, and students and through our annual Veterans Day event. 


Initiatives
  • Modeling Sustainability
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

Veterans face unique issues as they transition from combat to civilian life. The transition to academia can be very overwhelming forboth the veteran and his/her family. We must ensure faculty, staff, and students have an awareness of these issues. Veterans bringa unique perspective on diversity to campus. The majority of our incoming veterans have spent extensive amounts of time living inother countries and have experienced the culture (food, music, government, industry, education) alongside those countries' citizens. 


Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: Yes
Supports Course level SLOs: Yes
Supports PLOs: No
Supports ILO - Think Critically: No
Supports ILO - Communicate Competently: No
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: No
Supports Meeting Vision for Success Goal - Credentials: No
Supports Meeting Vision for Success Goal - Transfer: No
Supports Meeting Vision for Success Goal - Time to Degree: No
Supports Meeting Vision for Success Goal - Employment in field of Study: No
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 3 - Reclass Special Programs Clerk to Student Success Specialist

Additional federal regulations have increased the workload to the current school certifying official.  This position would allow the program coordinator to focus on coordinating events and submit time-sensitive reports to the VA and Chancellor’s office.  The position would assist with the intake, processing, outreach, data entry, and benefits certification.


Initiatives
  • Modeling Sustainability
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

Currently, the VSO does not have a defined budget to support the many initiatives and goals it has set to enhance support and services to our Veteran students. The VSO office depends on VA Work Studies (Volunteers) funded through the VA program to staff the office.   The addition of support staff will allow the VSO to be more visible during community and campus events, outreach efforts would expand dramatically, and student success will increase due to additional support. VA Work-Study students do not have access to support data entry needs; additionally, there is high turnover, which leaves the VSO with less than adequate support to meet the overall strategic goals.


Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: Yes
Supports Course level SLOs: Yes
Supports PLOs: No
Supports ILO - Think Critically: No
Supports ILO - Communicate Competently: Yes
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: Yes
Supports Meeting Vision for Success Goal - Transfer: Yes
Supports Meeting Vision for Success Goal - Time to Degree: Yes
Supports Meeting Vision for Success Goal - Employment in field of Study: No
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 4 - Laptop/Hotspot Loaning Library

Student veterans would be able to check out laptops in the VSO to use as neccessary during a specified timeframe not to exceed an academic year.


Initiatives
  • Modeling Sustainability
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

Having laptops with WiFi access available for our student veterans to borrow will allow them access to complete assignments when not on campus. Additionally, requests for hotspots have increased due to the COVID pandemic.


Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: Yes
Supports Course level SLOs: Yes
Supports PLOs: No
Supports ILO - Think Critically: No
Supports ILO - Communicate Competently: No
Supports ILO - Engage Collaboratively: No
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: No
Supports Meeting Vision for Success Goal - Transfer: Yes
Supports Meeting Vision for Success Goal - Time to Degree: Yes
Supports Meeting Vision for Success Goal - Employment in field of Study: No
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Requested Non-Financial Resources

None requested

Current Financial Resources

2021-22 VETERANS SERVICES OFFICE

BASE

(21-22) $17,699  Base Allocation 

FAIR SHARE

(21-22) $74,305 Fair Share Allocation 

 

 $92,004 TOTAL VSO Ongoing Funds

 

Veterans Services Office One-Time Allocation

$ 54,513

 

Department of Veterans Affairs Reporting Fee

(20-21) $ 4,000

 

Augmentation Requests

Original Priority Program, Unit, Area Resource Type Account Number Object Code One Time Augment Ongoing Augment
Description Supporting Rationale Potential Alternative Funding Sources Prioritization Criteria
1 Veterans Services Office (VSO) Personnel 52120 $0.00 $19,026.00
Veterans Program Supervisor for Veterans Services Create a Program Coordinator/Supervisor position to manage the operations and Veterans Education Benefits Certification process within the VRC. The VRC currently serves an estimated 289 Veterans and dependents of Veterans. The current school certifying official has carried the responsibility of managing the VRC, overseeing activities and workshops, providing leadership to our Special Programs Clerk in the VRC and VA Work Study students. Coordinates services with our VA Counselor and outside Veterans agencies to provide resources and support to our Veteran students all under the title of Financial Aid and Veterans Services Assistant, Senior. In order to align this position based on program responsibility and number of students being served through the VRC it is critical that the District appropriately fund a Program Coordinator position within the VRC.
  • Student Equity and Achievement Program
  • Meeting California Community Colleges Vision for Success Goals
  • Addressing Program Review Recommendations
  • Closing Equity Gaps
  • Meeting enrollment targets
  • Meeting student achievement goals (Vision for Success Goals)
  • Fostering a Culture of Inclusiveness
  • Implementing AB 705
  • Implementing Guided Pathways: a. Strategic Scheduling; b. Hobsons Starfish
  • Improving Processes: a. Data and Reporting; b. Internal Communications
  • Strengthening Professional Development
  • Addressing all Areas of the Student Centered Funding Formula (enrollment growth, student need and student success)
  • Supporting improvements in Student Learning Outcomes
  • Addressing shortfalls in Equity, Diversity and Inclusion
2 Veterans Services Equipment 121557031648000 56411 $12,000.00 $0.00
Laptop/Hotspot Loaning Library Having laptops with WiFi access available for our student veterans to borrow will allow them access to complete assignment from home. Additionally, during the pandemic, the need for hotspots has increased to student retention, access, and success.
  • Student Equity and Achievement Program
  • Meeting California Community Colleges Vision for Success Goals
  • Addressing Program Review Recommendations
  • Closing Equity Gaps
  • Meeting enrollment targets
  • Meeting student achievement goals (Vision for Success Goals)
  • Fostering a Culture of Inclusiveness
  • Improving Processes: a. Data and Reporting; b. Internal Communications
  • Addressing all Areas of the Student Centered Funding Formula (enrollment growth, student need and student success)
  • Implementing the college's Strategic Direction Priorities
  • Supporting improvements in Student Learning Outcomes
3 Veterans Services Personnel 52120 $0.00 $38,941.00
Reclass Special Programs Clerk to Student Success Specialist Additional federal regulations have increased the workload to the current school certifying official. This position would allow the program coordinator to focus on coordinating events and submit time-sensitive reports to the VA and Chancellor�s office. The position would assist with the intake, processing, outreach, data entry, and benefits certification. Currently, the VSO does not have a defined budget to support the many initiatives and goals it has set to enhance support and services to our Veteran students. The VSO office depends on VA Work Studies (Volunteers) funded through the VA program to staff the office. The addition of support staff will allow the VSO to be more visible during community and campus events, outreach efforts would expand dramatically, and student success will increase due to additional support. VA Work-Study students do not have access to support data entry needs; additionally, there is high turnover, which leaves the VSO with less than adequate support to meet the overall strategic goals.
  • Student Equity and Achievement Program
  • Meeting California Community Colleges Vision for Success Goals
  • Addressing Program Review Recommendations
  • Closing Equity Gaps
  • Meeting enrollment targets
  • Meeting student achievement goals (Vision for Success Goals)
  • Fostering a Culture of Inclusiveness
  • Addressing all Areas of the Student Centered Funding Formula (enrollment growth, student need and student success)
  • Implementing the college's Strategic Direction Priorities
  • Supporting improvements in Student Learning Outcomes
  • Improving Processes: a. Data and Reporting; b. Internal Communications
4 Veterans Services Office (VSO) Operating Expenses $0.00 $2,000.00
Campus Awareness Establish budget for on-going events such as Veterans Day Celebration.
  • Student Equity and Achievement Program
  • Meeting California Community Colleges Vision for Success Goals
  • Addressing Program Review Recommendations
  • Closing Equity Gaps
  • Meeting enrollment targets
  • Meeting student achievement goals (Vision for Success Goals)
  • Fostering a Culture of Inclusiveness
  • Improving Processes: a. Data and Reporting; b. Internal Communications
  • Strengthening Professional Development
  • Implementing AB 705
  • Implementing Guided Pathways: a. Strategic Scheduling; b. Hobsons Starfish
  • Addressing all Areas of the Student Centered Funding Formula (enrollment growth, student need and student success)
  • Implementing the college's Strategic Direction Priorities
  • Addressing shortfalls in Equity, Diversity and Inclusion
8/2/23